5 Best Voice & Chat Apps Development Low-Code Platforms

best voice & chat apps development platforms

5 Best Voice & Chat Apps Development Low-Code Platforms

Here is the list of  5 best voice & chat app development low-code platforms that can help citizen developers or technology person to build custom applications. Low-code is helping organizations to build simple to complex applications with less number of line of code. Readymade features, prebuilt templates and app store are helping to build the application very rapidly and deploy without much dependency on IT.

Listing Top Platforms - Voice & Chat Apps

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HubSpot

1 HubSpot logo
Free Trial, Free Package, Monthly payment Pricing Model Not Available Analyst Recognition - Platform Offering 7.5

What is HubSpot

HubSpot is a CRM platform that offers software and assistance to help companies expand more effectively. This platform contains tools for marketing, sales, service, and website management that are free to use and scale to meet the demands of the customers at every level of development. Thousands of customers utilize its powerful and simple-to-use tools and integrations to attract, engage, and delight customers all around the world. No matter what position users play, HubSpot’s CRM covers all the bases to help the organization establish strong relationships with its customers. The HubSpot CRM will assist in getting the job done, whether they are in sales, marketing, customer support, operations, or all of the above. Marketing Hub: HubSpot’s marketing software includes everything users need to create successful inbound marketing campaigns that pique people’s attention and make them want to do business with business. It’s a one-stop-shop for all of the marketing products. Starter, Professional, and Enterprise are the three editions of Marketing Hub. Sales Hub: HubSpot’s sales CRM software comes with a full range of capabilities aimed at increasing productivity, shortening deal cycles, and making the sales process more human-friendly – all without adding to the workload. The entire sales force will be equipped with the tools they need to schedule more meetings and close more deals with far less effort. Starter, Professional, and Enterprise are the three editions of Sales Hub. Service Hub: Customer service software from HubSpot allows users to connect with customers and give them with an outstanding customer service experience. The customer care representatives will have the tools they need to connect with customers and boost their happiness. Starter, Professional, and Enterprise are the three editions of Service Hub currently available. CMS Hub: CMS Hub simplifies website changes, hosting, and infrastructure so users can focus on providing exceptional customer service and expanding the business. Marketers may simply construct, edit, and optimize website pages on their own, while developers can use the tools of their choice to code complex solutions. Starter, Professional, and Enterprise are the three editions of CMS Hub. Operations Hub: HubSpot’s operations software contains a comprehensive set of tools for connecting business apps, syncing and cleaning client data, and automating every step for a more efficient business and a frictionless customer experience. Starter, Professional, and Enterprise are the three editions of Operations Hub.

What HubSpot Offers

  • A deal dashboard that users can customize to see the full sales funnel.
  • Email tracking, meeting scheduling, live chat, and prospect tracking are just a few of the features available.
  • Integration with Gmail and Outlook, as well as email templates, make it simple to email and engage with leads.
  • Features such as email notifications, company insights, and pipeline management will help users keep on top of all of the leads.
  • Customer deals and sales activity are automatically logged and updated.
  • A built-in activity stream that sends out notifications as soon as a lead opens an email, clicks on a link or downloads a critical document.
  • Up to 1 million contact and company records can be stored.
  • Within the HubSpot CRM, businesses may record sales calls, send emails, plan activities, and assign tasks.
 
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Chatlayer

2 Chatlayer logo
- Pricing Model - Analyst Recognition - Platform Offering 7.6

What is Chatlayer

Chatlayer uses AI to enable smart businesses to have genuine, valued connections with their customers. Its clients are global leaders in their fields, and they utilize intelligent chatbots to boost quality, productivity, and customer intimacy. It’s available in 125 languages and on a variety of platforms.

Its chatbots can be set up without the need for coding skills. The easy-to-use industry templates allow users to get started right away, and their HR bot, Customer Service AI, eCommerce voice assistant, or other bot solution will be up and running in no time. The AI Chatbot platform can help businesses improve customer satisfaction, efficiency, and conversion.

What Chatlayer Offers

  • The bot can be built without any coding knowledge on the part of the user. Simply get started.
  • They can chat in over 100 languages, allowing users to communicate with people all over the world.
  • Users can have complete control over the data they saved. There are no data leaks.
  • Create a bot and deploy it to any channel. Increase interaction across numerous platforms.
  • To provide a highly trustworthy experience, proprietary AI and Natural Language Processing techniques are used.
  • Instantly get an AI-powered bot with some of the best-practice industry templates that users can adjust for the company’s needs.
  • The templates can be modified to suit customers in the business, tailoring them to their specific demands without sacrificing the brand’s tone.

Why Chatlayer

  • Chatlayer’s next-generation conversational engagement technology facilitates genuine dialogues between businesses and their customers.
  • Chatbots serve as a link and amplifier for both traditional customer service and marketing operations.
  • Bots can make it considerably easier for agents to obtain client information.
  • Users of Chatlayer by Sinch’s conversational AI chatbots can scale up their businesses.
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NITRO Studio

3 Nitro Studio logo
- Pricing Model - Analyst Recognition - Platform Offering 6.8

What is Nitro Studio

The NITRO Studio platform from Crow Canyon Software is a no-code/low-code, inexpensive, powerful, and complete business process automation platform for Microsoft SharePoint 2013, 2016, 2019, and Office 365 & Teams. It comes with an unlimited number of forms and workflows, as well as a WYSIWYG forms designer, a workflow manager, reporting tools, a self-service site, Microsoft Teams connection, and NITRO Teams Bots for Office 365. These helpful tools can assist the company is undergoing digital transformation.

NITRO Forms: With NITRO Forms, users can create and deploy custom forms in SharePoint and Office 365. Users may create, edit, and view list items using these highly functional forms, which provide an appealing and usable interface. With various features and capabilities, NITRO Forms enables the creation of the forms users to need, giving complete control over how data is displayed and user input is handled.

NITRO Workflow: NITRO Workflows and Custom Actions empower users to easily and efficiently automate and optimize any business process. Workflows can be simple or complicated, and they can be triggered by user input, data changes, system events, or a timer. Robust features boost developer productivity while being simple enough for power users to utilize.

NITRO Reports: NITRO Reports is a leading tool for creating bespoke reports using SharePoint data. It includes all of the graphs, charts, and tables needed to thoroughly examine company processes and results. The reports can be viewed in the Report Center or embedded in SharePoint sites to create dashboards and informative work environments.

Crow Canyon extends Office 365 and SharePoint collaboration platforms to provide employees with the tools they need to automate business processes. It offers an integrated, modular suite of applications from which users may select the best solutions for their businesses. With its pre-built business applications or applications users create with NITRO Studio, engage and empower employees whether in the office or remotely.

What NITRO Studio Offers

  • Users can create and use customized forms to provide a visually appealing and functional interface for submitting, amending, and viewing list items.
  • Create a sophisticated business workflow that runs on its own, based on the actions and times of list items.
  • Actionable data is displayed in charts, graphs, and tables that are both historic and real-time.
  • A powerful and highly configurable portal that provides a user experience for interacting with a SharePoint application that is both engineering and secure.
  • A set of web elements can be used to enhance modern UI pages and sites.
  • Microsoft Teams can automate business processes by connecting to strong backend business apps.

Why NITRO Studio

  • Users can easily edit or produce pdf documents because of the software’s ease of use.
  • It features a fantastic function that allows users to integrate the program with Microsoft Word, allowing them to compose an article and publish a Nitro pdf with a single click.
  • Automate internal and external procedures with workflows.
  • It allows users to construct whole new apps for niche markets, such as onboarding systems, user request management, and help desk solutions.
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EXPRESSbase

4 EXPRESSbase review logo
- Pricing Model - Analyst Recognition - Platform Offering 6.5

What is EXPRESSbase

EXPRESSbase is a leading cloud-based platform for building and running business applications 10 times quicker. Get the best of both worlds with Ready-Made software’s reliability and Custom software’s flexibility. The Systems is a SaaS company that was founded in India in October 2016. It provides a cloud-based open-source application development platform for building and running commercial apps. The organization is inspired by a purpose to decrease the time and effort spent on business automation by small and medium businesses. It aids in the development of business apps through the use of a drag-and-drop low-code builder. Chatbot creation, document management, web-form creation, and data visualization are some of the services available.

Forms: With its Low Code platform, users can construct robust multilingual online forms with an audit trail, endless validations, and RBAC security. Users may connect to common database systems directly. Currently, PostgreSQL and MySQL are supported. Support for SQL Server and Oracle is in the works. If users don’t have one, let’s put up a unique database for users in their infrastructure.

Reporting: The best Reporting-as-a-Service solution to bridge the gap between ERP and legacy apps Using their futuristic drag-and-drop builders on the cloud, they can link the database and transform the data into appealing tables, charts, and portable reports.

ChatBots: Users may use drag-and-drop to turn their business procedures into basic Bot interactions, as well as design and deploy enterprise-grade bots.

Documents: Document Management for business process apps helps to connect to any datastore like Postgres, Oracle, SQL Server, MongoDB, or even an S3 bucket and store/manage the docs in context. API: The API builder allows users to quickly create APIs that are RBAC-secured, version-managed, and auto-deployed.

The Expressbase no-code platform is intended for the industries in Infrastructure, Education, Retail, Finance & Banking, Government, etc.

Expressbase believes that great companies and products are built and shaped by people. In their enthusiastic workforce, they have the appropriate combination of young and seasoned experts who are eager to take on big tasks.

What EXPRESSbase can Offer

  • Drag-n-Drop Widgets and controls with a rich user interface designed for the enterprise. Combine them to make more complicated User Controls that users can reuse wherever.
  • Any action, such as sending emails, SMSes, Slack, or basic online alerts, is triggered on every update or new form submission. Users may even set up approval and assignment chains.
  • Create portable, schedulable, embeddable, and interlinkable PDF reports from simple to sophisticated.
  • Authorize and customize the customers’ or workers’ interactions.
  • In the custom-designed Explorer, users can manage documents in context with capabilities like labeling, categorizing, and searching.
  • For Data Validation, formatting, or even modification, add processing layers before or after data insert/fetch.

Why EXPRESSbase

  • EXPRESSbase is a cloud-based development platform for forms, visualizations, PDF reports, APIs, chatbots, and document management with web-based builders.
  • There is no need to compile, build, package, or deploy anything.
  • It helps consumers save a tremendous amount of time and effort.
  • The app store has pre-built application templates that users can download and personalize.
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Eccentex

5 Eccentex review logo
- Pricing Model - Analyst Recognition - Platform Offering 7.3

What is Eccentex

Eccentex is a cutting-edge digital business platform that includes a low-code component. Eccentex’s cloud-architected software, which is based on the company’s unified AppBase Platform, allows customers to swiftly deploy, grow, and upgrade apps to meet specific business needs. With award-winning capabilities in case management, business process automation (BPM) driven by robots, and sophisticated document management, Eccentex has helped the world’s largest organizations and governments achieve breakthrough results. Eccentex’s Platform-as-a-Service (PaaS) tool – Customer data and data on customer intent are two of the most promising options.

Workflow & Automation: By automating activities, the Eccentex platform helps users increase efficiency and transparency across several channels and organizational silos. Emails from a variety of addresses are detected, prioritized, and allocated to the appropriate recipients automatically.

CRM: The platform facilitates the capture of all client data, journeys, procedures, and events, which can then be leveraged to deliver excellent outcomes and an exceptional customer experience. Customers, departments, accounts, and contacts can all have parent-child views that can be linked to cases.

Document Management: It allows caseworkers to quickly access all of the emails, physical records, and digital data they need to make judgments and settle cases.

Dashboard & Reporting: The dashboard component aids situational awareness and the identification of strategies to increase customer happiness and employee performance.

Collaboration: Collaboration technologies enable the staff to work together on more complicated issues, resulting in faster and more accurate outcomes.

Calendar: The calendar makes it simple to schedule meetings with coworkers, clients, and teams in response to specific issues.

The Eccentex low-code platform is intended for companies in the energy, banking, public sector, insurance, telecommunications, and retail industries, among others. The team can build and maintain journeys without the assistance of a developer.

It believes in simplifying work so that staff can focus on what matters most: giving customers the most engaging and gratifying experience possible.

What Eccentex can Offer

  • Users may create and edit critical forms for each case type, as well as add validations, field guides, and help messages.
  • Create a visual representation of the business workflow with human and automatic phases, each with its own set of actions, SLAs, and validations.
  • Allowing other systems to push, generate, edit, route, and close work by sending case data to them.
  • It aids in the creation of a single customer view that displays all of their cases, conversations, appointments, and internal or external data.
  • Simple text boxes, sophisticated formula fields, editable grids for child data, tabs, and conditional logic may all be dragged and dropped.
  • Use internal and external data to create Word documents, emails, PDFs, and other material.
  • Convert the emails into new cases or connect them to existing ones, along with their attachments.
  • Create bespoke dashboards with internal or external data or configure role-based, esthetically attractive dashboards.
  • Track all of a user’s actions, including logins, searches, documents read, and data touched in any way.
  • Train Genesys AI to assist clients with open cases, allowing them to initiate new cases or edit current ones using voice commands.

Why Eccentex

  • With retail solutions, Eccesntex provides shoppers and customers with a superior omnichannel customer experience.
  • On every channel, provide consistent service and a fully branded experience.
  • Claims should be resolved thru global, regional, and local methods.
  • Ensure that customers have a positive experience by providing consistent service across all channels.
  • To offer scalable service, equip agents with order history and client context.
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